Intelligent
Simplified Payments.

Meet intelligence that pays. From actionable data and insights to billing and payment options for all, give your customers, staff, and entire enterprise the intelligence and simplicity to transform your business. Unleash your full potential and turn every transaction into a best-in-class interaction today.

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BillWallet®

The Smarter, Faster,
More Secure Way to Pay Bills

Paymentus’ AI-powered, patented bill pay assistant and omnichannel wallet are fundamentally simplifying how bills are presented, understood, and paid. See how it delivers 4x faster payments.

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Billing and payments user experience, chatbot, and Agent Dashboard analytics.

BILLING & PAYMENTS

Intuitive Interactions, Bill Delivery & Payments for Billers

The purpose-built, omnichannel solution that is proven to increase engagement and on-time payments for Utilities, Insurance, Government, Telecom, Higher Ed, Healthcare, Property Management, and more.

EXPLORE BILLING & PAYMENTS

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BANKING & FINTECH

Money Management & Bill Pay
for Financial Institutions

Modern payment capabilities including bill pay, loan payments, P2P, and A2A for Banks, Credit Unions, and Consumer Finance lenders.

EXPLORE BANKING & FINTECH

Expense card management and business analytics dashboard.

PROFIT

Pay, Get Paid & Track Expenses

Increase your efficiency and profits. Simplify financial operations by unifying accounts payable, accounts receivable, and expenses—all in one system.

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Graphic showing the comprehensive Paymentus Instant Payment Network (IPN) with icons representing all the capabilities like chatbot and logos of partners like PayPal

IPN

Instant Payment Network®

The ever-expanding IPN unified platform is the most comprehensive and configurable solution available today. The IPN delivers on the promise of making next-generation digital billing capabilities, accelerated payments and simplified operations and customer experiences for billers, banks, fintechs, partners, and most importantly, everyday consumers and businesses.

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Complete Paymentus billing and payment solution with digital payment options, analytics dashboard, and BillWallet payment experience.

The Intelligent Payment Platform

Multimodal Interactions & Payments Hub

Omnichannel Billing & Payment Channels to Serve All

From walk-in to web, give consumers the power to access billing information and make payments through their preferred way with intelligent self-service. Reaching 100% of your consumership including online portals for registered users with shopping carts, quick pay one-time web options, IVR (phone) experiences, in-person at agency or retail locations, Account-to-Account (A2A) and Peer-to-Peer (P2P), as well as payments by text, email, chatbot, and the patented, fastest way to take a payment with BillWallet®.

Expert Delivery of Bills, Invoices & Communications

Provide awareness and full visibility to your customers of bill and invoice details while driving customers to receive bills digitally through our many presentment options including paper suppression, eBilling via email, text, and mobile, as well as online access to PDFs and document images, and full bill print and statement services of paper bills.

Comprehensive & Fully Integrated Payment Methods

Provide maximum payment optionality by offering credit card (AMEX, Visa, Mastercard, Discover), debit card, ACH/eCheck, cash at retail locations and in person, and popular digital wallets including PayPal, PayPal Credit, Venmo, Apple Pay, Google Pay, including our Instant Payment Network® (IPN).

Flexibility in Payment Frequency & Payment Plans

Increase payment adoption with intuitive AutoPay or recurring payments, one-time and scheduled one-time payments, and pay now/pay later. Provide financial flexibility and financing options with pre-arranged parameter-based payment plans and the ability to enable your customers options when affordability and specialized payment needs arise.

Streamlined Operations & Transparency

Intelligent Reporting, Reconciliation & Analytics

Gain complete visibility with comprehensive reporting and reconciliation through the state-of-the-art admin solution Agent Dashboard, offering real-time visibility for all transactions, regardless of payment method or channel. View agency analytics, monitor digital adoption and consumer behaviors, and review all facets of payment details in a single line of sight.

Agent-Assisted & Call Center
Solutions

Simplify payment options for customers requiring live agent and call center staff assistance by offering the patented Secure Service® for IVR, SMS, and email. Improve communication, visibility, and efficiency of all live-agent interactions including virtual terminal options.

Digital Payouts, Refunds &
Disbursements

Maximize consumer payouts and modernize the legacy physical check with fast and efficient digital payouts. Additionally, refunds, deposits, premiums, and many types of disbursements are delivered in a multichannel environment with diverse payment options for your customers.

Cash Management, Cashiering & Point-of-Service

Modernize and ease revenue collection for in-office transactions and data for the cash management of in-person payments for any payment type or payment method, all while maintaining seamless integration into your agency-wide systems of record, utilizing secure hardware devices from check scanning to card, and everything in between.

Adaptable Business Solutions for Maximum Flexibility

Cloud Commerce for a Better Digital Experience

The Paymentus PAY OS is a fully-hosted SaaS solution that provides modern user-interfaces and hosts all aspects of the billing and payment experience. Deploy billing and payment solutions anywhere, to be used by any device, and be paid with any payment method.

Integrations with 450+ systems of record and multiple deployment options allows choice and versatility to meet your business needs. From a true developer portal toolkit with APIs, SDKs and the Pixels by Paymentus toolkit, to our workflow and NCLC interactive application (iApp) engines, Paymentus makes integration, implementation, and deployments easy and proven.

Business Expense Management & Payable Tools

Help manage your businesses’ finances beyond customer transactions with the capability to invoice vendors, manage accounts payable (AP) and accounts receivable (AR), and control expenses—including issuing and monitoring employee expense cards.

Security, Compliance & Fraud
Prevention

As a Level 1 PCI-certified service provider, Paymentus reduces the compliance burdens for our customers with our fully hosted, cloud-based intelligent platform. From Nacha account validation and early warning systems to full HIPAA, SOC 1, SOC 2, and ADA compliance and protections, Paymentus has you covered with our fortress level safeguards, fraud prevention, and intrusion management security.

The Patented, Autonomous Billing & Payment AI Suite

Harness the power of Plaito, our AI platform purpose-built to power the future. The AI-powered core infrastructure enables rapid development, onboarding, and customization, with proprietary AI-powered capabilities delivering bill presentment, payment, personalization, and real-time analytics.

Industry News, Insights, and Bill Better®

Bill Better®
A Fast-Pass Bill Payment Experience is Now a Must
Industry Insights
Security is More Than a Box to Be Checked
Bill Better®
Achieving Modernization from Web to Walk-in Payments

Experience the Best-in-Class Solution

See how the Intelligent Payment Platform can help you
unleash the full potential of every transaction and simplify payments for all.


Helpful Quick Links

Bill Pay FAQs

Let us help you find answers to get your bill paid quickly and simply.

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Speak with our business team to explore our unique opportunities.

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Build a career at the forefront of billing and payments interactions.

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