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Solutions

More Than Just Payments

Revenue Management

Paymentus' 2.0 payment platform is the first to offer billers total revenue management, from bill generation through payment reconciliation. Our solution doesn't just offer a portion of what billers need, it addresses all aspects of the revenue management process in a single platform:

  • Dynamic Bill Presentment
    Unlike traditional e-bill solutions, Paymentus' dynamic bill presentment automatically adjusts invoice information as it changes. If your customer makes a partial payment or a late fee is applied, the next time the e-bill is accessed, the amount due will change accordingly.
  • Customer Communication Management
    Paymentus' Enterprise Communication Management tool gives billers the ability to efficiently notify customers of outages, major business updates and bill status information.
  • Payment Acceptance and Processing
    All channels: IVR, web, mobile, agent and kiosk
    All payment types: Credit, debit, eCheck with check verification and cash
  • Reconciliation
    Automated reconciliation of payments processed
    and dollars received
  • Reporting / Business Intelligence
    Paymentus provides real-time transaction details and reports that are available and accessible 24x7 through the Paymentus Agent Dashboard

 

Next Generation Bill Payments

Real-Time Bill Payment


The Paymentus one-time payment option allows customers to pay their bills using
credit cards, debit cards, or e-check when faced with late payment fees or a
disconnection notice. For regular online payers, the proactive payment option
provides a simple three-step process to schedule future payments.

Customer Self Service

Paymentus empowers your customers. The Paymentus 2.0 platform comes fully equipped with several features designed to improve customer experience and increase their propensity to make a payment:

  • 24/7 Payment Options - customers can easily make payments after business hours and over the weekend using the Paymentus platform
  • Real-time Payments - only Paymentus offers patent-pending technology that allows payments to be made, processed and recognized in real-time
  • Customer Dashboard - a proprietary tool that gives customers the ability to view past and current bills, make a one-time payment or schedule recurring payments
  • All Payment Channels - customers can call into a dedicated IVR system, pay over the web, make a mobile payment or speak with an agent
  • All Payment Types - Paymentus supports credit, debit eCheck and cash, so no matter how your customers prefer to pay, the platform has a solution
  • Multiple Languages Supported - billers can communicate with customers in several languages (English, Spanish and French) through the fully integrated IVR payment channel

Outbound Communication Management

Communicate with your customers like never before! Now you can leverage
the Paymentus Enterprise Communications Manager (ECM) as a core component
of our on-line, mobile and IVR platform in order to remind clients of overdue payments.

 

Electronic Bill Presentment

Account Presentment & Payment - Paymentus provides e-bill presentment where enrolled customers have online access to view their statements.

Paymentus is one of the industry's only billing providers to allow customers to choose to receive both a paper bill and electronic bill!

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About Paymentus Corporation

Our team consists of industry experts who have architected, built, and supported comprehensive payment platforms for some of the largest organizations in North America. With our unique solutions, Paymentus has become one of the fastest growing companies in the billing solution industry. The Paymentus Corporation has headquarters in Charlotte and Toronto, with offices in Atlanta, Santa Fe, and Vancouver. Read more about Paymentus >>