B2B
Give your vendors and business clients a best-in-class experience with fast and convenient invoicing and digital payments that help you meet critical business needs.
ELECTRONIC INVOICING
Experience a New Level of Invoice Management
Ensure accuracy and convenience with Paymentus eInvoicing. Your business partners and vendors will appreciate the simplicity and clarity, while you benefit from timely analytics and an extensive dashboard that offers a comprehensive view of your business’ financial situation.
BILLER PORTAL
Make Business Customers Feel at Home
Paymentus offers an advanced biller portal to drive engagement and optimal account management for your business customers. This comprehensive portal delivers an intuitive experience, making it easy for customers to keep their accounts fully managed and paid.
INDUSTRY REPORTS
Benefit from Best-in-Class Client Service & Product Features
Get an inside look at how Paymentus earned top scores for Client Service and Product Features, and how these capabilities can help you deliver an unmatched billing and payment experience.
INDUSTRY REPORT
What Consumers Want And Billers Need From A Billing & Payment Solution
In this new report from PYMNTS and Paymentus, get an in-depth look at consumer and executive perceptions of the bill payment process and why comprehensive, inclusive payment portals must become priority #1 for today’s billers.
Explore our capabilities
Our unified platform delivers next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experience.
Autopay
Give customers the ability to easily manage future payments. With outbound notifications and a user-friendly interface with plenty of options, we make more timely payments possible.
Call Center & Secure Service®
Patented, Level 1 PCI compliant technology protects phone-based payments. You’ll never have to worry about susceptibility to fraud or your employees interacting with sensitive banking information — we take care of it all with no additional equipment required.
Chatbot
Our advanced AI and machine-learning capabilities make it possible to answer customer questions morning, noon and night. We’ll configure to your brand’s personality and your compliance requirements.
Customer Communication
With advanced notifications and alerts, you can reduce delinquencies by up to 50%. Deepen customer relationships — and ease fears of missing a payment — by reaching out via the channel they prefer, whether that’s voice, text or email.
Disbursements
Create efficiency for you and your customers. Our streamlined disbursements eliminate paper, costs and delays from check-based environments so you can simplify operations.
EBilling & Presentment
Our thoughtfully designed funnel can help even the most eBilling-resistant customer make the switch. Our user-friendly options accommodate all kinds of customer preferences, driving higher digital adoption rates. And when customers choose more convenient online options, you save significant money on postage and print.
Mobile
Join the digital age with solutions for mobile-first customers that work across iOS and Android devices. With multiple options to pay by text, email or IVR, you can maximize adoption of your paperless services and more easily meet customers where they are: on their phones.
One-Time Payment
Our one-and-done solution allows customers to instantly pay bills and access key information without creating an account. We integrate with your existing portal to improve customer satisfaction and increase timely payments.
Pay-by-Email
Email continues to be a dominant form of digital communication … and now customers can pay bills without exiting their inbox. We offer traditional bill-ready email that links to your site, as well as “Smart PDFs” that allow customers to pay within the PDF itself.
Pay-by-Text
Offer payments straight from your customers’ incoming messages. They’ll appreciate the convenience. You’ll appreciate fewer delinquencies and a shortened DSO. It’s a win-win that will reduce late payments while increasing customer satisfaction.
Phone Payments & IVR
Reduce calls to customer service with real-time, interactive voice response (IVR). Free up your staff while IVR answers common questions with the most up-to-date information at hand.
Point-of-Sale & Kiosks
Kiosks make automated, unassisted payments easy. Our highly intuitive display can serve as an extension of your brand … and familiarize customers with a digital interface so that they’re eventually comfortable shifting to web and mobile payment options.
Self-Service Portal
Put your customers in the driver’s seat with a mobile-optimized portal that lets them manage their account more effectively. Our convenient services won’t just make bill payers self-sufficient … they’ll also reduce their calls to customer service.
Ready To Get to Business?
Let’s Talk! Speak to a Paymentus B2B expert to see how we can optimize your mission-critical payment capabilities.