Cash Bill Pay — Inclusive Payments

Give underbanked, unbanked and cash-preferred customers a simplified, convenient bill pay experience with the holistic Paymentus billing and payment solution. The inclusive cash bill pay suite of offerings includes in-store retail payments, digitized cash, Walmart Bill Pay, POS solutions and kiosk options. All to help your organization best serve the more than 18.7 million underbanked and 5.8 million unbanked* who rely on cash.

*FDIC National Survey of Unbanked and Underbanked Households

Walmart Bill Pay (WMBP)

Give your cash-preferred customers the power to pay bills during their everyday shopping with Walmart Bill Pay. WMBP is offered at more than 4,000 Walmart stores and allows customers to pay during normal store hours, including nights and weekends. Payments are posted immediately and can be made using cash, debit cards and Ucards^™.

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Scan-to-Pay ($Cash)

Scan-to-Pay combines digital convenience with an expansive retail network to give cash-preferred customers the simplest, most modern way to pay their bills. Scan-to-Pay offers in-person cash bill payments at more than 41,000 participating locations including CVS, Walgreens, Dollar General, Kroger grocery stores and more. This simple and intuitive payment option is available within the digital (online) Paymentus customer experience. Customers select “$Cash” and their preferred retail location, then receive a unique barcode to be scanned in stores.

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Participating Scan-to-Pay Retailers

*All logos and brand names are the property of their respective owners. These owners are not affiliated with Paymentus or Green Dot Corporation and have not sponsored or endorsed Green Dot Bank products or services.

RETAIL CASH BILL PAY BENEFITS

ACCEPTED AT LEADING RETAILERS

Offers instant access to thousands of participating retailers that accept cash payments right where your customers live.

EXPANDS YOUR HOURS & LOCATIONS

Enables payments to be accepted outside of your business locations and hours, without the need for staff intervention.

INCLUSIVE PAYMENT OFFERING

Delivers secure, fast and convenient payments for cash-preferred and underbanked customers.

FAST FUNDING

Provides funding within minutes*, comprehensive payment reporting and simplified reconciliation.

Expanded Cash Bill Pay Capabilities

The inclusive Paymentus billing and payment solution offers a host of extended capabilities for cash-preferred customers. Along with Walmart Bill Pay and Scan-to-Pay, customers can enjoy a digital cash experience with PayPal Digitized Cash. And for customers who prefer in-person payments within office locations, point-of-sale and kiosks offer cash payments that are both intuitive and convenient for customers and staff.

CASE STUDY

Adding Digital Wallets and Walmart Bill Pay to Leave No Customer Behind

View Case Study

Video paymentus including cash digital shift

INDUSTRY INSIGHTS

INCLUDING CASH WITHIN THE DIGITAL SHIFT

Watch as experts from Green Dot and Paymentus share the importance of prioritizing cash bill pay as an essential piece of the digital modernization strategy.

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We serve all different types of customers, and it's important to us that we never leave anyone behind as we evolve technology and bill pay solutions. We're excited about the cash bill pay options with Paymentus and encouraged by the adoption rates we've seen so far from customers who still want to pay with cash in person."

– Large North American Utility

*Retail service fee up to $2.95 and limits may apply. Keep the receipt as proof of your transaction.

Payment will typically post within 10-15 minutes, or overnight in some instances.

Explore More Capabilities

Our unified platform delivers next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experie

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Autopay

Give customers the ability to easily manage future payments. With outbound notifications and a user-friendly interface with plenty of options, we make more timely payments possible.

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Call Center & Secure Service^®

Patented, Level 1 PCI compliant technology protects phone-based payments. You’ll never have to worry about susceptibility to fraud or your employees interacting with sensitive banking information — we take care of it all with no additional equipment required.

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Chatbot

Our advanced AI and machine-learning capabilities make it possible to answer customer questions morning, noon and night. We’ll configure to your brand’s personality and your compliance requirements.

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Customer Communication

With advanced notifications and alerts, you can reduce delinquencies by up to 50%. Deepen customer relationships — and ease fears of missing a payment — by reaching out via the channel they prefer, whether that’s voice, text or email.

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Disbursements

Create efficiency for you and your customers. Our streamlined disbursements eliminate paper, costs and delays from check-based environments so you can simplify operations.

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EBilling & Presentment

Our thoughtfully designed funnel can help even the most eBilling-resistant customer make the switch. Our user-friendly options accommodate all kinds of customer preferences, driving higher digital adoption rates. And when customers choose more convenient online options, you save significant money on postage and print.

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Mobile

Join the digital age with solutions for mobile-first customers that work across iOS and Android devices. With multiple options to pay by text, email or IVR, you can maximize adoption of your paperless services and more easily meet customers where they are: on their phones.

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One-Time Payment

Our one-and-done solution allows customers to instantly pay bills and access key information without creating an account. We integrate with your existing portal to improve customer satisfaction and increase timely payments.

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Pay-by-Email

Email continues to be a dominant form of digital communication … and now customers can pay bills without exiting their inbox. We offer traditional bill-ready email that links to your site, as well as “Smart PDFs” that allow customers to pay within the PDF itself.

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Pay-by-Text

Offer payments straight from your customers’ incoming messages. They’ll appreciate the convenience. You’ll appreciate fewer delinquencies and a shortened DSO. It’s a win-win that will reduce late payments while increasing customer satisfaction.

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Phone Payments & IVR

Reduce calls to customer service with real-time, interactive voice response (IVR). Free up your staff while IVR answers common questions with the most up-to-date information at hand.

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Point-of-Sale & Kiosks

Kiosks make automated, unassisted payments easy. Our highly intuitive display can serve as an extension of your brand … and familiarize customers with a digital interface so that they’re eventually comfortable shifting to web and mobile payment options.

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Self-Service Portal

Put your customers in the driver’s seat with a mobile-optimized portal that lets them manage their account more effectively. Our convenient services won’t just make bill payers self-sufficient … they’ll also reduce their calls to customer service.

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