Higher Education

Bring next-generation billing, payment and communications to a new generation of students, parents, alumni and donors. From grade schools to graduate schools, our award-winning electronic bill presentment and payment (EBPP) platform delivers a single platform to collect everything from student payments, tuition, alumni donations and more.

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Digital Acceptance

MODERN PAYMENT OPTIONS THAT AIM HIGHER

Today’s students, parents and alumni prefer digital-first payment options and communication channels. Go beyond traditional payment methods by offering secure digital wallets and digital channels that include chatbot and mobile. Plus, you can add greater flexibility, convenience and payment ease with intuitive payment plans and AutoPay.

Built for Students, Parents, Donors and Staff

Paymentus offers a host of eBilling capabilities and innovative higher education payment offerings that are convenient, seamless and easy to integrate into existing systems.

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GREATER CONVENIENCE

Offer user-friendly payment experiences and convenience driving digital payment options to make it easy for students, parents and alumni to pay tuition and fees and make donations.

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MAXIMUM PAYMENT CHOICE

Provide modern payment options that satisfy any payment preference with methods that include traditional ACH and debit via web and IVR, to digital wallets including PayPal and Venmo.

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FRICTIONLESS PAYMENTS

Help students and families pay more regularly with timely, automated payment notifications and convenient options like scheduled payments, autopay and securely saved account information.

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COMPREHENSIVE REPORTING

Improve administrative visibility across campus departments and reconciliation with a single view into all payment transaction types (debit, credit, ACH, digital wallets, etc) and payment channels (web, IVR, etc).

Explore our capabilities

Our unified platform delivers next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experience.

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Autopay Autopay

Give customers the ability to easily manage future payments. With outbound notifications and a user-friendly interface with plenty of options, we make more timely payments possible.

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Call Center & Secure Service® Call center and secure service

Patented, Level 1 PCI compliant technology protects phone-based payments. You’ll never have to worry about susceptibility to fraud or your employees interacting with sensitive banking information — we take care of it all with no additional equipment required.

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Chatbot Chatbot

Our advanced AI and machine-learning capabilities make it possible to answer customer questions morning, noon and night. We’ll configure to your brand’s personality and your compliance requirements.

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Customer Communication Customer communication

With advanced notifications and alerts, you can reduce delinquencies by up to 50%. Deepen customer relationships — and ease fears of missing a payment — by reaching out via the channel they prefer, whether that’s voice, text or email.

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Disbursements Disbursements

Create efficiency for you and your customers. Our streamlined disbursements eliminate paper, costs and delays from check-based environments so you can simplify operations.

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EBilling & Presentment Ebilling and presentment

Our thoughtfully designed funnel can help even the most eBilling-resistant customer make the switch. Our user-friendly options accommodate all kinds of customer preferences, driving higher digital adoption rates. And when customers choose more convenient online options, you save significant money on postage and print.

Learn More about EBilling & Presentment

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Mobile Mobile

Join the digital age with solutions for mobile-first customers that work across iOS and Android devices. With multiple options to pay by text, email or IVR, you can maximize adoption of your paperless services and more easily meet customers where they are: on their phones.

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One-Time Payment One time payment

Our one-and-done solution allows customers to instantly pay bills and access key information without creating an account. We integrate with your existing portal to improve customer satisfaction and increase timely payments.

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Pay-by-Email Pay by email

Email continues to be a dominant form of digital communication … and now customers can pay bills without exiting their inbox. We offer traditional bill-ready email that links to your site, as well as “Smart PDFs” that allow customers to pay within the PDF itself.

Learn More about Pay-by-Email

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Pay-by-Text Pay by text

Offer payments straight from your customers’ incoming messages. They’ll appreciate the convenience. You’ll appreciate fewer delinquencies and a shortened DSO. It’s a win-win that will reduce late payments while increasing customer satisfaction.

Learn More about Pay-by-Text

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Phone Payments & IVR Phone payments and ivr

Reduce calls to customer service with real-time, interactive voice response (IVR). Free up your staff while IVR answers common questions with the most up-to-date information at hand.

Learn More about Phone Payments & IVR

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Point-of-Sale & Kiosks Point of sale and kiosks

Kiosks make automated, unassisted payments easy. Our highly intuitive display can serve as an extension of your brand … and familiarize customers with a digital interface so that they’re eventually comfortable shifting to web and mobile payment options.

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Self-Service Portal Self service portal

Put your customers in the driver’s seat with a mobile-optimized portal that lets them manage their account more effectively. Our convenient services won’t just make bill payers self-sufficient … they’ll also reduce their calls to customer service.

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Aite Award Graphic #1 Best In Class EBPP Vendor

Trusted by Millions. Awarded by Those in the Know.

Paymentus is proud to be named the "Best in Class" electronic billing and payment vendor by Aite-Novarica, a leading financial consultancy. That’s great news for the millions who depend on us for their bill payment and money movement needs, and even better news for you.

Read the Report

Ready to fill your campus with modern payments?

Let's talk! Our higher education experts will show how we can help you seamlessly transition to a system that streamlines payments and delivers a modern experience for students, parents and donors.