Healthcare
Optimize the health of your billing operations with a more cost-efficient, streamlined bill presentment and payment experience for patients and healthcare providers.
INCREASE COLLECTIONS RATES
THE MOST COMPREHENSIVE BILLING & PAYMENTS EXPERIENCE
By improving billing and payment systems, healthcare providers can help ease what is a common, anxiety-inducing burden for many patients and increase collections rates. Our advanced features drive action, increase adoption and improve patient satisfaction, so that patients pay on time, through the most cost-efficient methods, and providers recognize revenue faster.
Expanded Payment Options
Offer Greater Payment Flexibility
Paymentus enhances your ability to collect by offering more payment options than any other provider. From more traditional ACH and debit cards at POS, to credit cards via web or automated phone payments (IVR), patients can pay the way they prefer. Plus, with flexible options like Payment Plans or PayPal Credit,* patients can more easily manage their finances and complete payments on a set schedule.
*Subject to credit approval
Built for Today’s Patients and Providers
Omni-channel offerings, real-time insights and expanded payment options give patients the power to pay on time and providers the ability to recognize revenue faster.
#1 in eBilling
Awarded “best in class” among leading Electronic Billing Presentment and Payment (EBPP) providers by leading financial services firm Aite-Novarica.
EHR Integrations
Our integrations with Epic*, Oracle Cerner and others simplify implementation and streamline the end-to-end patient journey.
*Epic is a trademark of Epic Systems Corporation.
Industry-Leading Features
With features such as eStatement delivery, outbound notifications and text-to-pay, you can keep patients informed, drive action and collect revenue faster.
Omni-Channel Technology
A single integration and holistic technology stack allows providers to unlock all the features and benefits of our platform without the hassle of managing multiple payment vendors and various, costly fees.
Real-Time Insights
Robust analytics offer a single, real-time view of all payment methods and channel data for greater transparency, forecasting potential and account reconciliation.
Integrated Payment Partners
In-demand digital wallets, including PayPal, Venmo, Google Pay and Apple Pay, help your platform exceed modern patient expectations.
INDUSTRY ANNOUNCEMENT
Paymentus Enhances Healthcare Billing and Payments Capabilities To Support Hospitals, Health Networks and Patients
Learn how Paymentus’ newly certified real-time posting integration with Epic MyChart and enhanced payment functionality helps healthcare providers deliver a streamlined, flexible healthcare payment experience.
Industry Announcement
Paymentus Expands Connection With Oracle Healthcare
The Paymentus billing and payment solution is validated through the Oracle Health Developer Program. See how this validation will deliver a streamlined, flexible payment experience.
INDUSTRY REPORT
What Consumers Want And Billers Need From A Billing & Payment Solution
In this new report from PYMNTS and Paymentus, get an in-depth look at consumer and executive perceptions of the bill payment process and why comprehensive, inclusive payment portals must become priority #1 for today’s billers.
Explore our capabilities
Our unified platform delivers next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experience.
Autopay
Give customers the ability to easily manage future payments. With outbound notifications and a user-friendly interface with plenty of options, we make more timely payments possible.
Call Center & Secure Service®
Patented, Level 1 PCI compliant technology protects phone-based payments. You’ll never have to worry about susceptibility to fraud or your employees interacting with sensitive banking information — we take care of it all with no additional equipment required.
Chatbot
Our advanced AI and machine-learning capabilities make it possible to answer customer questions morning, noon and night. We’ll configure to your brand’s personality and your compliance requirements.
Customer Communication
With advanced notifications and alerts, you can reduce delinquencies by up to 50%. Deepen customer relationships — and ease fears of missing a payment — by reaching out via the channel they prefer, whether that’s voice, text or email.
Disbursements
Create efficiency for you and your customers. Our streamlined disbursements eliminate paper, costs and delays from check-based environments so you can simplify operations.
EBilling & Presentment
Our thoughtfully designed funnel can help even the most eBilling-resistant customer make the switch. Our user-friendly options accommodate all kinds of customer preferences, driving higher digital adoption rates. And when customers choose more convenient online options, you save significant money on postage and print.
Mobile
Join the digital age with solutions for mobile-first customers that work across iOS and Android devices. With multiple options to pay by text, email or IVR, you can maximize adoption of your paperless services and more easily meet customers where they are: on their phones.
One-Time Payment
Our one-and-done solution allows customers to instantly pay bills and access key information without creating an account. We integrate with your existing portal to improve customer satisfaction and increase timely payments.
Pay-by-Email
Email continues to be a dominant form of digital communication … and now customers can pay bills without exiting their inbox. We offer traditional bill-ready email that links to your site, as well as “Smart PDFs” that allow customers to pay within the PDF itself.
Pay-by-Text
Offer payments straight from your customers’ incoming messages. They’ll appreciate the convenience. You’ll appreciate fewer delinquencies and a shortened DSO. It’s a win-win that will reduce late payments while increasing customer satisfaction.
Phone Payments & IVR
Reduce calls to customer service with real-time, interactive voice response (IVR). Free up your staff while IVR answers common questions with the most up-to-date information at hand.
Point-of-Sale & Kiosks
Kiosks make automated, unassisted payments easy. Our highly intuitive display can serve as an extension of your brand … and familiarize customers with a digital interface so that they’re eventually comfortable shifting to web and mobile payment options.
Self-Service Portal
Put your customers in the driver’s seat with a mobile-optimized portal that lets them manage their account more effectively. Our convenient services won’t just make bill payers self-sufficient … they’ll also reduce their calls to customer service.
DISCOVER THE CURE TO BILL PAY COMPLEXITY
Let's talk! Schedule time with a Paymentus Healthcare expert to see how you can ease your patients' payment pain points.