Beyond the Interface: 4 Key Architecture Differentiators

Technology Insight

Much like a car, what’s under the hood of your billing and payment solution is the single most important factor in determining its long-term success. Yes, a simple and modern user interface is a necessity in today’s landscape, but unless it’s driven by a platform purposefully built to support innovation, enhance security, ease integration and configure to your organization’s needs, it’s nothing more than a cherry red sports car with a go-kart engine.

For more than 20 years, Paymentus has focused exclusively on delivering a holistic electronic bill presentment and payment (EBPP) solution for billers of all shapes and sizes – one that seamlessly combines intuitive UI with best-in-class technology.

Here are four key differentiators of the Paymentus platform and how they are currently enabling organizations to achieve digital expansion and increased conversions.

Modern Architecture

One of the unique aspects of the SaaS-based Paymentus platform is that it is built from the ground up using a single code base with no versioning. Why does this matter? Leveraging a single code base maximizes interoperability within all parts of the solution, while eliminating technical debt associated with adding new features and functions.

The benefits for billers include quick and easy deployment of new payment methods, features and channels (i.e., no development time required if you would like to add digital wallets, for instance), as well as the ability to deploy through your preferred model: Fully Hosted, API Integration or embedded payment pixels.


Highly Configurable

The Paymentus solution is built to offer configurations, not customizations. On the surface, a highly customizable platform may sound appealing but in reality is costly in terms of both time spent on developing new features and the potential gaps created by tacking a customization onto an existing platform.

Configurations enable billers to tailor nearly all aspects of the platform without the need for developmental delays. The advanced rules-based engine allows for maximum configurability without code changes. This ensures there are no gaps within the system. Revisiting our car analogy, this is the difference between swapping out cloth seats for leather versus reupholstering the interior with a fabric you must create from scratch.

Widely Integrated

Paymentus offers integrations with 400+ billing, accounting and customer information systems, which simplifies the migration and implementation process for billers looking to optimize billing and payments without replacing their entire platform.

Additionally, the Paymentus solution can supplement your existing service. For example, let’s say your organization has an existing customer portal that customers love. Instead of replacing it, the Paymentus solution can be configured to work within it, thanks to our vast integration experience and compatibility.

One major differentiator here revolves around real-time capabilities. Paymentus offers the widest array of integrations for real-time account look up and payment posting. In short, organizations can jump right into the world of real-time payments without having to start from scratch.

Secure & Reliable

Security is paramount, which is why the Paymentus solution features security at the core of its architecture, not as an add on. The platform features multi-region active data centers and a triple layer of redundancy to ensure that there is no single point of failure within the system. Your organization also gains a five layer intrusion detection system, ensuring the highest levels of safety.

Maximum security also means maximum uptime. Infrastructure is continuously monitored and scaled up during peak times to deliver excess capacity when needed most.

A Single Integration Layer

The final element that ties all of these benefits together is the ability to gain full access to the complete Paymentus offering through a single layer. Not only does this simplify the ability for organizations to deploy and maintain their entire billing and payments ecosystem, it also offers real-time data through all payment channels.

If you’re interested in learning more about the Paymentus solution, let’s talk! Our team would love to hear more about your specific needs and share how we can help you join the more than 2,200 organizations billing better with Paymentus.