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What Consumers Want and Billers Need from a Billing & Payment Solution

Billing & Payments white paper
1 minute read
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Paymentus holistic payment white paper tile 2023

Bring An End to Fragmented Bill Pay Experiences

Using new research from 2,000+ U.S. consumers and 400 billers, Why Holistic Bill Payment Experiences Will Win the Payment Platform War from Paymentus and PYMNTS delivers an in-depth look at consumer and executive perceptions of the bill payment process and why comprehensive, inclusive payment portals must become priority #1 for today's billers.

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Why 82% of Billers expect holistic bill pay to improve their processes
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Today’s top bill pay pain points and how centralization can solve them
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How Billers can get paid faster even with 48% of consumers paying 6+ bills monthly
Why 38% of consumers are very or extremely interested in a centralized bill pay platform
Video paymentus holistic payments interview

FIXING THE CONSUMERS' FRAGMENTED BILL PAY EXPERIENCE

In this exclusive interview with PYMNTS.com, learn the keys to building a one-stop-shop for billing convenience, critical questions to solve legacy pain points, the business benefits of a holistic solution and more.

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ENTER MODERNIZATION MODE

It’s time to make the status quo a thing of the past by jumping into Modernization Mode with Paymentus. See how our Best in Class electronic bill presentment and payment solution can help you deliver a class-leading payment experience for your customers.

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