Subscriptions & Business Solutions
Deliver frictionless, omnichannel subscription billing and payment experiences to ensure on-time payments, increase subscriber satisfaction and reduce churn.
Superior Customer Experience
Meet the Needs of Your Entire Customer Base
No two subscribers are alike but Paymentus makes it easy to satisfy them all with a robust suite of payment methods and channels. From traditional payment options to modern methods including digital wallets like Apple Pay, PayPal and Venmo, you can offer the ultimate in convenience and security.
Reduce Churn
Payments Made Easy
Offer subscribers essential tools and timely reminders to ensure on-time payments, month after month. With easy-to-set recurring and AutoPay options, and smart notification channels including phone, text and email, your subscribers gain the confidence in knowing their payment method is set and their payment will always be made on time.
Expect More From Your Payment Provider
Paymentus offers next-gen payment capabilities, partnerships and channels to ensure your subscription payments are completed, payment after payment.
Premier Partnerships
Access next-gen billing and payment capabilities through the Paymentus Instant Payment Network®, which includes partners such as PayPal and Amazon.
Omnichannel Technology
Get all the features and benefits of our platform through a single integration and holistic technology stack, so there’s no hassle of managing multiple payment vendors and various, costly fees.
Smart Notifications
Providers can reduce subscriber churn and increase payment rates with outbound notifications that deliver timely reminders via phone, text and email that feature a direct path for customers to complete a payment.
Dashboard Analytics
Dashboard reporting provides a single, real-time view of all payment methods and channel data for greater transparency, forecasting potential and account reconciliation.
Trusted by Millions. Awarded by Those in the Know.
Paymentus is proud to be named the "Best in Class" electronic billing and payment vendor by Aite-Novarica, a leading financial consultancy. That’s great news for the millions who depend on us for their bill payment and money movement needs, and even better news for you.
Explore Our Capabilities
Our unified platform delivers next-generation capabilities that are proven to accelerate revenue realization, simplify payment operations and improve the customer experience.
Autopay
Give customers the ability to easily manage future payments. With outbound notifications and a user-friendly interface with plenty of options, we make more timely payments possible.
Call Center & Secure Service®
Patented, Level 1 PCI compliant technology protects phone-based payments. You’ll never have to worry about susceptibility to fraud or your employees interacting with sensitive banking information — we take care of it all with no additional equipment required.
Chatbot
Our advanced AI and machine-learning capabilities make it possible to answer customer questions morning, noon and night. We’ll configure to your brand’s personality and your compliance requirements.
Customer Communication
With advanced notifications and alerts, you can reduce delinquencies by up to 50%. Deepen customer relationships — and ease fears of missing a payment — by reaching out via the channel they prefer, whether that’s voice, text or email.
Disbursements
Create efficiency for you and your customers. Our streamlined disbursements eliminate paper, costs and delays from check-based environments so you can simplify operations.
EBilling & Presentment
Our thoughtfully designed funnel can help even the most eBilling-resistant customer make the switch. Our user-friendly options accommodate all kinds of customer preferences, driving higher digital adoption rates. And when customers choose more convenient online options, you save significant money on postage and print.
Mobile
Join the digital age with solutions for mobile-first customers that work across iOS and Android devices. With multiple options to pay by text, email or IVR, you can maximize adoption of your paperless services and more easily meet customers where they are: on their phones.
One-Time Payment
Our one-and-done solution allows customers to instantly pay bills and access key information without creating an account. We integrate with your existing portal to improve customer satisfaction and increase timely payments.
Pay-by-Email
Email continues to be a dominant form of digital communication … and now customers can pay bills without exiting their inbox. We offer traditional bill-ready email that links to your site, as well as “Smart PDFs” that allow customers to pay within the PDF itself.
Pay-by-Text
Offer payments straight from your customers’ incoming messages. They’ll appreciate the convenience. You’ll appreciate fewer delinquencies and a shortened DSO. It’s a win-win that will reduce late payments while increasing customer satisfaction.
Phone Payments & IVR
Reduce calls to customer service with real-time, interactive voice response (IVR). Free up your staff while IVR answers common questions with the most up-to-date information at hand.
Point-of-Sale & Kiosks
Kiosks make automated, unassisted payments easy. Our highly intuitive display can serve as an extension of your brand … and familiarize customers with a digital interface so that they’re eventually comfortable shifting to web and mobile payment options.
Self-Service Portal
Put your customers in the driver’s seat with a mobile-optimized portal that lets them manage their account more effectively. Our convenient services won’t just make bill payers self-sufficient … they’ll also reduce their calls to customer service.
Ready to Reduce Churn and Improve Subscriber Satisfaction?
Let's talk! Our subscription solution experts will show how you can increase on-time recurring payments and improve subscriber satisfaction, all while lowering your costs to serve.